Connect the modem properly and resolve the modem related issue. Read this article and know about the modem issues and troubleshoot. Have you connected your modem correctly? Follow the below mentioned steps and fix the Arris modem issues.
- First connect the cable wire with the ISP’s cable.
- Connect the modem and router respectively.
- Now turn off the router and through the power cord, connect the wall outlet.
- After connecting the modem’s status light will start flashing which indicated that cable modem will automatically will be online.
Some of the troubleshooting steps for internet connection are:
Step 1: Physical connection of the cables and wires should be checked before connecting to the Wi-Fi.
Step 2: Verify the LED’s. The Online LED will be solid green and the Link LED should be amber or blue.
Step 3: Power reset your system or device. Close all the running applications then restart the system.
Step 4: Contact your ISP. It may also happen that the internet connection is negative due to some issue at the ISP’s end.
Step 5: Dial the Arris router toll free number to contact the support team for more help and support. Arris router support number is the resolution to all your Arris router issues.
Dial the Arris helpline number and get connected with the Arris modem customer service agents. They will provide you the best possible solution remotely and also will guide you to fix the issue of your own.
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